Service notice

Council Tax customers whose account reference numbers end with an ‘X’ will be unable to setup a direct debit using this service due to an issue with our software which is currently under investigation.

If you are an affected customer, you can complete a direct debit instruction and submit it by emailing us at

Please accept our apologies for any inconvenience caused.

We need you to enter the activation code we have sent you to make sure that you have access to the provided email address.
Please check your junk or spam folders if the message from us is not in your inbox.