Service notice

Council Tax customers whose account reference numbers end with an ‘X’ will be unable to setup a direct debit using this service due to an issue with our software which is currently under investigation.

If you are an affected customer, you can complete a direct debit instruction and submit it by emailing us at counciltax@herefordshire.gov.uk

Please accept our apologies for any inconvenience caused.

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Sign in to set up and manage Council Tax, Housing Benefit, Business Rates and Landlord accounts online. Being signed in to your account will also autofill your details when you use online forms to report issues or request services.